Greeting Cards sent back to you (rather than sending direct to recipient) are packaged in hard back envelopes to avoid damage in transit

Gifts are carefully wrapped and packaged with re-used packing materials to avoid damage in transit

We will use all reasonable endeavours to dispatch all orders received prior to 4.00pm, on Monday to Friday’s, on the same day. Orders received after 4.00pm, on Monday to Thursday’s, will be dispatched the following day. Orders received after 4.00pm on Friday’s, will be dispatched on the following Monday

Purple Pug and the chosen delivery service provider cannot be held responsible for delays due to adverse weather conditions, fire, flooding, accidents, traffic, riots, terrorism, acts or God, or industrial action

We cannot be held responsible for items lost by the chosen delivery service provider

At the present time our products are only available within the United Kingdom

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